Xyst has extensive experience in assisting clients to manage a wide range of parks operational projects, ranging from contract management and auditing, through to full and thorough reviews of business unit operations.

Previous operational projects Xyst have delivered on include:

Auckland International Airport – Waste Management Tender Management – 2011
Assist Auckland International Airport to outsource its waste management services through a selected tenderer process, including advice on tendering methodology, contract documentation preparation and tender selection.

Parramatta City Council (NSW) – Review of In-house Maintenance Service Standards – 2011
Undertake an inspection of 40 parks and review maintenance standards against an agreed matrix of performance criteria to identify the level of service currently being provided by the in-house operational team.

Christchurch City Council – Washington Skate Park Monitoring – 2011
Undertake 9 week monitoring of Washington Skatepark and surrounding rail corridor to monitor undesirable behaviour, vandalism and graffiti.

Leichhardt Municipal Council – Parks and Streetscape Operation Review – 2010
Work with Morrison Low consultants to review the delivery of parks and streetscape services and recommend models for organising work teams to improve the quality and efficiency of the delivered services.

Auckland International Airport – Grounds Maintenance Contract Performance Auditing – 2010 ongoing
Undertake 6 monthly inspections of a sample of sites and compare maintenance standards against contract specifications. Formally score sites for the purposes of determining contractor track record and contract extensions.

Auckland International Airport – Grounds Maintenance Tender Management – 2009
Assist Auckland International Airport to outsource its grounds maintenance work through a selected tenderer process, including advice on tendering methodology, contract documentation preparation and tender selection.

Sicon Limited – Parks Maintenance Contract Performance Auditing - 2007 ongoing
Sicon Ltd is contracted by the Waimakariri (up to August 2010) and Selwyn District Council for the maintenance of their parks and reserves. Xyst has been engaged to undertake independent monthly audits of a sample of sites to assess and report on performance of the contractor against contract specifications.

Dunedin City Council – Elderly Person Housing Grounds Maintenance Contract Performance Auditing - 2006 ongoing
Undertake 6 monthly inspections of a sample of sites and compare maintenance standards against contract specifications. Formally score sites for the purposes of determining contractor track record and contract extensions.

Kapiti District Council – Service Level Agreement – 2009
Prepare a service level agreement and specification for the operation and maintenance of the Districts parks and cemeteries.

Environment Bay of Plenty – Management Review - 2009
Undertake a review of the management and operation of the Papamoa Hills Regional Park, including identifying suitable governance models, benchmarking with comparable operations, and reviewing of budgets, contracts, and policy and asset management practices.

Matamata-Piako District Council – Identification of Trees for District Scheme Inclusion - 2007
Identification, inspection and production of STEM report on possible trees in urban areas worthy of protection via the district scheme.

Thames Coromandel District Council – Boat Ramps - 2005 to 2007
Identify district boat ramps, develop level of service statements and undertake a review of facilities in and around Whitianga in association with Opus Consultants. Prepare draft indicative options for alternative boat ramp in Whitianga.

Dunedin City Council – Logan Park Tree Management Plan - 2007
Facilitate workshops with park stakeholders, and develop a costed and prioritised long term tree management plan for Dunedin’s premier sports park.

Napier City Council – Use of STEM in Court Cases - 2007
Survey the parks community to identify which organisations have used STEM in court case defences relating to trees.

Waitaki District Council – Oamaru Public Gardens Review and Capital Plan - 2006
Review the current service delivery and management of the Public Gardens, formulate a basic collections structure, and develop a 10 year costed development plan.

Queenstown Lakes District Council – Queenstown CBD Maintenance Review – 2006
Review current contract arrangements for all services in the CBD, including refuse collection, litter bin emptying, pavement maintenance, sign maintenance, street sweeping and cleaning and graffiti removal. Interview contractors to ascertain current regimes. Develop appropriate service standards and recommend future procurement strategies for CBD maintenance.

Auckland City Council – Domain Wintergardens and Nursery Review - 2007
Undertake a comprehensive review of the Wintergardens and nursery operation. Tasks include benchmarking against similar operations, undertaking a user intercept survey, a quality assessment of the Wintergardens displays and standard, investigation of partnership opportunities with the adjacent Museum, review contract documentation and align with best practice, provide a 10 year capital renewal plan for the nursery site, and recommend a way forward for the operation.

Central Otago District Council – Parks Maintenance Tender Evaluation - 2005
Review of non priced attributes for tender document, development of a tender analysis sheet, and evaluation of submitted proposals.

Queenstown – Lakes District Council – Regional Tree Maintenance Contract - 2004
Develop a combined tree maintenance contract for Gore DC and QLDC, tender, evaluate tenders and appoint appropriate contractor. Develop a consultant management contract for managing tree contract for 3 year term.

Masterton District Council – Contract Estimate - 2004
Prepare a contract estimate based on a newly developed specification for reserves maintenance prior to tendering of major reserve contract.

Waitaki District Council – Reserves Maintenance Contract - 2004
Prepare a new reserves maintenance contract and specification for negotiation with current contractor.

Rotorua District Council – Aquatic Centre Revenue Review - 2003
Review revenue and entry charges and identify options for new charges to achieve revenue targets following facility upgrade.

Waimakariri District Council – Oxford Community Buildings Cleaning Contract - 2003
Prepare contract and specification for the cleaning of Community buildings at Oxford.

Waimakariri District Council – Reserve Planting and Maintenance Contracts - 2003
Prepare contract documents and specification for native restoration planting and ongoing site maintenance for Northbrook Ponds reserve and Ashley Gorge Reserve.

Waimakariri District Council – Reserves Maintenance Contract - 2004
Prepare a new reserves maintenance contract and specification. Lead tender evaluation process. Manage contract start up.

Auckland City Council – Contract Review - 2003
Undertake an audit and assessment of operational contracts with a view to making recommendations on contract extension terms, if appropriate.

Waimakariri District Council – Signs and Hazard Audit - 2002
Undertake an on site review of all parks and reserves and identify hazards on site. Record the locations and text of signs together with condition. Recommend the location of future signs, the sign type, narrative and priority for replacement.

Hamilton City Parks – Unit Productivity Evaluation - 2001
Undertake a productivity review of the City Parks Business Unit. Report on the barriers to greater productivity, work methodologies and cost effectiveness of current services provided.

Gore District Council – Executive Placement – 2001
Provide executive cover as acting Director of Community Services, Parks Manager and Pools Manager to cover long leave for three full time positions. Engaged to cover a period where Gore DC operated without a Chief Executive and where major projects were under construction.

Matamata–Piako District Council – Indoor Facility Tender Evaluation - 2001
Evaluate tenders for the provision indoor facility management services to Council. Report on strengths and weaknesses of tenders and recommend preferred tenderer.

 

 

Xyst is the project manager for Yardstick, the international benchmarking program for parks, pools and leisure centres.  For more information regarding Yardstick please visit www.yardstickglobal.org